iPhone & iPAD repairs, fast and professional!
Having a problem with your device? Plan an appointment with our technician for free!
Learn more about Dr. Smartphone’s unique services
Free Diagnostic Service
Is your iPhone or iPAD not working properly? Dr. Smartphone Thailand offers a fast, free diagnostic to identify the issue.
In most cases, we can check your device within 10 minutes and provide a clear repair cost upfront. We fix iPhones and iPADs including screen, battery, charging, and software issues.
- Free Diagnostic Service
- Free Tips
- 1 hour free parking
Parts Replacement Service
We replace most parts for supported iPhone's and iPAD's quickly and at competitive prices. All parts used are original or high-quality OEM components, backed by a minimum 3-month warranty for your peace of mind.
Most repairs are completed within 1–2 hours, so you can get your device back the same day.
- Quality Parts
- 3 Month Warranty
- On average 1-2 hour repair time
Liquid Damage Cleaning
Water-damaged iPhone? Act fast!
Turn it off immediately and don’t charge it. Skip the rice—bring it in for ultrasonic cleaning. We achieve up to 80% recovery success.
- 3 Month Warranty
- Ultrasonic Cleaning
- Special Anti Corrosion treatment
Logicboard Repair
iPhone or iPad not turning on?
It may be a logic board issue caused by power surges or faulty chargers. We provide iPhone logic board repair in Bangkok and iPad repair in Thailand, with a high success rate and a 3-month warranty.
- Component Level Repair
- No fix, no pay
- 3 Month Warranty on complete board
Software Services
iPhone crash after update?
We offer iPhone software repair in Thailand, including iOS restore and update fixes. (iPhone only – no Android support)
- Data Recovery
- Upgrading OSX
- Diagnose Issues
Our partners
Our partner Dr. Macbook Thailand might be able to help you out where we cannot! Dr. Macbook repairs Apple computer products like iMAC's, Macbooks as well as Mac Mini's. Check out their website!
How we work
We strive to meet the needs of our customers and provide you with quick and timely service.
-
1
Plan Appointment
Make an appointment with our tech guy via our online planner, send us an email or give us a call. Facebook Messenger, Whatsapp or Line are also fine: +66 922 540 866
Make Appointment -
2
Item collection
Deliver the defect iPhone/iPAD or Mac yourself or let us pick it up for free with our Pickup/Return service. It's totally free unless we cannot repair your Mac then we only charge cost price for shipping.
-
3
Repair service
Before repairing we will let you know the exact cost. If agreed we try to fix it ASAP. If we cannot repair it, there is NO charge so you can be very sure we always try our very best!
-
4
Return
After receiving our repair confirmation per email you can choose to pickup the Mac yourself, or let us deliver it to anywhere in Thailand. We give a minimum of 3 month.
Frequently Asked Questions
Below you will find the answers to the questions that are asked frequently by our clients.
1. How long does a repair take on average?
For part replacement, upgrades and liquid damage cleaning the average repair time is 1-2 hours. For logic board repairs it can be anywhere from 1 day to 3 weeks, or more if you want us to keep trying. Since we have a no fix no pay policy, the difficult repairs go to the bottom of the pile and the easy ones come first. Since we do not charge an hourly rate we cannot keep trying for days to fix one mac, we will try it again when it is not so busy and thus sometimes we need more time to fix it then someone who charges per hour. If you cannot wait, let us know a day ahead and pick it up anytime.
Again, no fix, no pay.
2. Do you offer any type of warranty on your repairs?
We offer a minimum of 3 month warranty on our board level repairs. Some other items have longer warranty like i.e. hard drives come with a 5 year warranty.
3. Will I lose the information on my device?
We strongly advise you to always have a recent backup from your device. For some repairs we will have to restore your device and data might be lost. Therefore, make sure to always backup your device, an accident can happen any moment! We are never responsible for your data loss.
4. Do I need to make an appointment?
Although you can walk in anytime, it is always better to make an appointment in advance so we are sure to have enough time reserved for you. You can plan an appointment with our online planner HERE or just give us a call at: +66922540866.
5. Can you fix water damage?
If you have switched off your device immediately and not tried to charge or turn on while wet, there is a good chance your device can be fixed by only cleaning. If some IC are short circuited we might need to perform a logicboard repair instead. Our liquid damage repair success rate is about 80%. We warrant all liquid damaged repaired devices for 3 month!